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Posted by: Steve Tuck | 20 Nov 2008 | Categories: Data Quality, dq:view Blog

I Love Data

Data is more than bits and bytes in a database: it can tell you a lot about the health of your business and business processes.

 

Posted by: Steve Tuck | 17 Nov 2008 | Categories: dq:view Blog

Are we nearly there yet?

Master Data Management (MDM) promises the holy grail of a single view of customers, suppliers and products. But haven’t we heard that before?

1 comment

 

Posted by: Steve Tuck | 16 Oct 2008 | Categories: Data Quality, dq:view Blog

Profiting from Your Most Important Business Asset

Tom Redman, a.k.a. the “Data Doc”, believes that information is an organisation’s most valuable asset, but that poor data quality costs businesses 20% of their revenues.

5 Comments

 

Posted by: Steve Tuck | 13 Oct 2008 | Categories: Risk & Regulation, dq:view Blog

Propping up the house of cards

“The regulators were useless and the new regulation system didn’t work” - time for banks to help themselves out of the crisis.

2 Comments

 

Posted by: Steve Tuck | 22 Sep 2008 | Categories: Data Entry, Data Governance, Data Quality, dq:view Blog

Data quality carrots

Why is it that some data governance regimes think that everything will be alright if they issue an edict and back it up only with strong-arm tactics - “do it this way, or else.”

4 Comments

 

Posted by: Steve Tuck | 19 Sep 2008 | Categories: CRM, Customer Service, dq:view Blog

Getting their wires crossed

What on earth possessed me to transfer my mobile, office and broadband lines in the same week? Why was I so stupid as to think that it would all go smoothly?

1 comment

 

Posted by: Steve Tuck | 01 Jul 2008 | Categories: CRM, Data Migration, dq:view Blog

The DOs and DON’Ts of CRM Data Migration

As many as 50% of CRM projects fail. Getting the data migration right is critical to success.

 

Posted by: Steve Tuck | 16 Apr 2007 | Categories: Data Quality, Funnily Enough, dq:view Blog

Data Quality - Small Beer?

According to a new Data Quality Benchmark Study by Tank! Action Group and Transactis, half of the organisations surveyed (some of the biggest mailers in the UK) have no data quality strategy in place…

 

Posted by: Steve Tuck | 14 Apr 2007 | Categories: Risk & Regulation

Customers: Corporate Asset or Corporate Liability?

Financial services companies are risking their reputation and possible fiscal and custodial penalties by failing to recognise their exposure to potential criminal activity…

 

Posted by: Steve Tuck | 03 Jan 2007 | Categories: Data Quality, dq:view Blog

Third Party Data - Silver Bullet or Unreliable Evidence?

It can be very tempting to view third party data as a silver bullet to all your data quality woes…