Customers
Datanomic’s customers are dedicated to data quality excellence, and
consequently to delivering best-practice customer service.
Below you’ll find a snapshot of just some of our current customers, together with
information on how we’re helping them:
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Vodafone’s Money Transfer service is aimed at developing countries, and Datanomic’s technology will ensure stringent anti-money laundering practices are upheld. Datanomic’s Sanctions & PEP Screening solution is scalable and has the potential to screen all of Vodafone’s 300 million customers globally. “We spent a year evaluating vendors and Datanomic’s Sanctions & PEP Screening software provided extraordinary accuracy, scalability and resilience for a global implementation such as ours,” said Mark Clemison, Group Money Laundering Reporting Officer. |
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Barclays has selected Datanomic’s award winning dn:Director Sanctions & PEP (Politically Exposed Persons) Screening software as its preferred solution for its next generation customer screening platform. Datanomic’s dn:Director Sanctions & PEP Screening software will replace different customer screening solutions across multiple geographies, and will provide additional accuracy for systematic screening in both Western and non-Western languages/character sets. As part of Barclays preferred solution, Datanomic’s software is to be integrated with IBM’s Global Name Recognition (GNR) software, a product certified by the US Department of Homeland Security for advanced linguistic analysis. Barclays wanted to lead by example, said Paul Fabara,Global Head of Operations, Regulatory Implementation and Planning for Barclays. Click here to read the full Barclays Press Release. |
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Barclaycard US uses Datanomic’s Sanctions & PEP Screening software to regularly screen its entire customer base against lists of known terrorists, money launderers and other criminals as well as understand its exposure to politically exposed persons (PEPs). “Other suppliers were considered but they could not provide the functionality or speed of deployment that we needed,” commented Mark Bishop, Risk Partner at Barclaycard.Click here to read the full Barclaycard case study. |
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Brent Council use Datanomic’s dn:Director software to maintain a single view of the its 271,000 residents and more than a million clients, supporting initiatives such as Government Connects and Contact Point. Tony Ellis, Head of IT for Brent Council commented, “with Datanomic’s dn:Director we are able to use improvements in the quality of our data to deliver improvements directly in our levels of customer service, reduce our cost of contacting customers, and reduce instances of fraud through consistency and greater transparency of our back end data.” |
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In deploying Datanomic’s Sanctions & PEP Screening software, Skandia was one of the first financial services companies to be compliant well ahead of the deadline for the 3rd EU Money Laundering Directive. “The Datanomic solution adds to our assurance levels with a more automated ability to detect and identify relationships needing appropriate investigation and possible monitoring,” said Steve Blackbourn, Group Financial Crime Officer. |
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As part of its drive for accuracy and consistency in line with the Department of Health’s mandated requirements, County Durham PCT and Darlington PCTs needed to automate and streamline the handling of their data quality management processes and achieve high levels of efficiency. |
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Brewin Dolphin uses dn:Director to support its anti-money laundering strategy and in order to comply with the EU 3rd Money Laundering Directive (EU3MLD). “We have deployed Datanomic’s Sanctions & PEP Screening solution to maintain and control our PEP list and Bank of England OFAC monitoring,” said Lillian Brown, Divisional Director of Compliance for Brewin Dolphin. “In particular, we wanted to cut down on the number of ‘false positives’ and automate what is an intensely administrative process whilst eliminating human error.” Click here to read the full Brewin Dolphin case study. |
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In their capacity of driving a major healthcare data migration project forward and dealing with the issues of extremely large volumes of complex data and the subsequent management of that data, BT Global Services needed to find a solution to address concerns about the quality of information in the Patient Administration System, particularly the level of duplicated patient records. “When we evaluated dn:Director we liked the fact that it provided integrated functionality through a single interface; unlike other products, we did not need a collection of tools to fulfill all of our requirements.” noted Nick Pope, Data Migration Lead, BT Global Services. |
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“As an organisation we pride ourselves in our commitment to our members and the relationships we have with them,” said Aiofe Lockhart, Member Data Quality Manager, EBS Building Society. EBS deployed the dn:Director data quality solution and, within two weeks from the installation date, was distributing Key Performance Indicators (KPIs) for data completeness to its branch network. |
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EXPOBANK, a full-service bank providing a wide range of products and services in Russia, uses Datanomic’s Sanctions & PEP Screening solution to regularly screen its customers against lists of sanctioned entities and politically exposed persons, proving assured compliance with anti-money laundering legislation. The solution processes names in both the Latin and Cyrillic alphabets. |
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Countrywide is widely acknowledged as the leading provider of all services relating to residential property in the UK – including Estate Agency, Mortgage and related Financial Services, Lettings, Conveyancing and Surveying. It uses Datanomic’s dn:Director data quality software to improve and maintain the quality of customer data across the enterprise. |
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Gartmore adopted the dn:Director Sanctions & PEP Screening Solution to deliver an automated and consistent foundation for mitigating risk as part of its compliance with the EU 3rd Money Laundering Directive. “We needed a comprehensive system that was future proofed, well supported and easy to use,” said Steve Elkins, Chief Compliance Officer and Money Laundering Reporting Officer. “Datanomic’s dn:Director was the clear choice, it’s very sophisticated, distinctly ahead in terms of functionality and most of all it’s easy to use.” |
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Datanomic used its dn:Director data quality solution to analyze the Royal Shakespeare Company’s customer database and provide household linking for ticket buyers. “Many senior managers underestimate the power and importance of data quality in the database,” said Mary Butlin, Head of Market Planning for the Royal Shakespeare Company. “Understanding the details of customer data can deliver dramatic results, and the way you capture an address can have a significant impact on response rates in terms of sales and customer service.” |
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Artemis is using Datanomic’s solution to support its proactive Sanctions List monitoring to screen up to 120,000 retail customer client records across the business. The Datanomic solution replaces a previously used outsourced service. “We wanted to ensure readiness for pending new legislation and ensure we were fully compliant without putting extra strain on the business,” said Graeme Mitchell, Head of Compliance for Artemis Investment Management Ltd. “Datanomic’s dn:Director provides sophisticated matching technology in an easy to use solution that delivers clear, fast results, rather than having to spend hours poring over reports.” Click here to read the full Artemis case study. |
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With hundreds of thousands of UK customers, Hyundai Motor UK Ltd faced data quality issues that are common to large organisations, such as outdated or invalid customer records, duplication, or poorly structured data in its CRM system. “We were looking for a solution that was both intelligent, automated and easy to use, which is why we selected Datanomic’s dn:Director. The improved data quality that Datanomic delivers will further enable us to build and maintain our customer relationships,” said Rebecca Morrison, CRM Manager for Hyundai Motor UK Ltd. |
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SJ Berwin, the leading European law firm, uses Datanomic’s software as a major tool for risk assessment and ongoing monitoring. “Operating in the European and international market place in today’s commercial environment requires compliance with supervisory regulations and legislation. This includes having the proper systems in place to ensure that you are not unknowingly facilitating money laundering,” said Terry Lawley, Project Delivery Manager for SJ Berwin LLP. “One of the things that impressed me with Datanomic was how fast the solution is,” concluded Lawley. “We were surprised at how easy it was to implement.” |
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Jupiter is using Datanomic’s solution via a third party to support its proactive Sanctions List monitoring to screen 780,000 client records every month. “In light of pending EU legislation, Datanomic’s software will provide us with significant time savings, and a higher level of assurance that we are compliant in meeting our continuing regulatory obligations,” said a Jupiter spokesperson. |
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3i is a world leader in private equity, with over 60 years’ experience in working with talented management teams to develop businesses that have potential for signficant growth. Each year, 3i invests over €3bn supporting people who start, grow, change and buy businesses. |
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Wesleyan uses dn:Director to regularly screen 300,000 client records as part of its compliance and risk mitigation strategy in line with financial regulations. “We wanted a comprehensive screening system that would fulfill complex Anti-Money Laundering and Know-Your-Customer requirements, but was also easy to use at a business level,” said Selena Pritchard, Money Laundering Reporting Officer and Corporate Audit Manager for Wesleyan Assurance Society. |
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Every day, Datanomic’s dn:Director helps the Screwfix customer data management team prepare coherent and consistent sets of customer data, enabling Screwfix to perform advanced segmentation and buying analysis to maximise the value of customer information over millions of transactions. “We interact with our customers in multiple ways, online, in person and by phone, so it’s imperative that we have both insight and understanding into their purchase history, preferred communications, buying patterns and requirements in order to provide a consistently high level of service. Datanomic’s dn:Director was the best data management tool to help us execute our Customer Data and Insight activities to achieve these objectives,” said Kevin Loader, Customer Data Manager for Screwfix. |
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BMJ Group is a global medical publisher and uses dn:Director to establish market segmentation, identification of commercial opportunities, cost reduction, and cleansing and matching of data at source. “dn:Director will be used across the Group for all our data cleansing and data quality requirements. We expect to achieve immediate financial returns from the improved data through informed decision making, whether business development or operational in nature,” said Phil Caisley, Head of Information Services for BMJ Group Ltd. |
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BLWM provides an extensive range of support services and advice to approximately 108,000 companies and 56,000 pre-starts in its region, with close to a million records of contacts alone. BLWM needed to ensure that all customer data held within its CRM system was truly fit-for-purpose. It also wanted to improve the accuracy of its reporting, the flexibility and scalability of the system, the speed of data migration and to reduce the significant and ongoing admin and financial costs associated with its existing manual system, the delays and inaccuracies from which were impacting upon customer satisfaction levels. |
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Leading diamond company De Beers Group, selected Datanomic’s award winning dn:Director Sanctions & PEP (Politically Exposed People) Screening software for systematic Sanctions screening of its supply chain to help the group take proactive steps to maintain the integrity of diamonds. Screening for risk entities within the business and ensuring traceability is paramount in mitigating risk, and is part of De Beers’ philosophy of setting and maintaining high standards within the diamond industry. |
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Legal services provider, DLA Piper, selected Datanomic’s dn:Director Sanctions & PEP Screening software to use as part of its strategy for achieving compliance with the 3rd EU Money Laundering Directive and other applicable legislation. The Datanomic software will be used throughout DLA Piper’s EMEA and Asia operations, which includes more than 40 offices in 27 countries. |
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Lincoln Financial Group is using dn:Director Sanctions & PEP Screening for systematic client screening to mitigate risk, protect against money laundering, and comply with UK and international Know-Your-Customer regulations. Lincoln Financial Group will be screening its entire customer base of approximately half a million clients on a monthly basis using Datanomic’s software. |
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NIBC is a Dutch bank with offices in The Hague, Brussels, Frankfurt, London, Singapore and New York City. The bank offers integrated solutions to mid-cap clients through a unique combination of advising, financing and co-investing. NIBC’s merchant banking clients are mid-cap companies, financial institutions, institutional investors, financial sponsors, and high net worth entrepreneurs.The Datanomic software is screening NIBC’s merchant banking clients, as well as retail banking customers in its recently launched internet savings bank (NIBC Direct). |
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St. James’s Place Wealth Management Group will be deploying the Datanomic software platform in 2009 to the Financial Crime Team. The software will systematically screen up to 400,000 client records each week. |
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Royal Mail Group, one of the UK’s largest employers, deployed dn:Director to standardise the quality of its employee data – approximately 200,000 individuals – almost 1% of the entire UK working population.“We viewed data cleansing as a means of de-risking our HR project. Datanomic’s dn:Director enabled us to look at the quality of our data inside the organisation, allowed us to load all different types of data entities through a single central resource, and saved us considerable manual time and effort through its automation” said James Venables, Data, Integration, & Security Programme Lead for the People Systems Programme at Royal Mail Group. |
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The Rugby Football Union (RFU) is the national governing body for grassroots and elite rugby in England, with over 1,900 autonomous clubs in its membership. The RFU is using Datanomic’s dn:Director to improve the accuracy of its member database to remove data anomalies and build a reliable Single View of Member. Nick Bunting, Head of Public Affairs, Planning, Funding and Resources, The Rugby Football Union, commented, “Following the implementation of a new customer relationship management (CRM) system and consolidation of 23 databases into a single system, dn:Director dovetails well into our architecture and ensures all our data is current, valid and gives us confidence that the data we hold is correct so we can fully utilise it to our advantage as an organisation. Since deploying in March 2010, dn:Director is delivering better visibility and increased accuracy of our data.” |
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Irish Nationwide Building Society (INBS) is one of Ireland’s oldest financial institutions. It has standardized its existing screening processes dn:Director for Sanctions & PEP ScreeninG, replacing the Society’s current in-house financial sanctions and PEP screening processes as part of a consolidation strategy. Killian McMahon, Head of Internal Audit at the Society said: “We knew of Datanomic and the technical strengths of the dn:Director technology, but challenged them to improve upon our in-house procedures, and consolidate our processes while providing good value. Datanomic delivered on that challenge and provided us with a fuzzy logic matching capability that is superior to anything we could produce in-house.” Click here to read the full Irish Nationwide press release. |
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Clarify Solution Selling, the Sales Cycle Development company, selected dn:Director to improve the data quality and profiling of its customer prospect data and gain a ‘Single View’ of every company. Clarify will be offering the Single View and data profiling functionality as an added value data management service to its customers. “We often find that the underlying prospect or customer data is duplicated, out of date, incomplete or not fit for business purpose,” said David Meyer, Managing Director for Clarify Solution Selling Ltd. “We selected dn:Director as a means of offering our clients an added value service for the management of their data. dn:Director gives us a reliable, proven platform for delivering this service to our clients, which will provide both operational savings and more accurately targeted campaigns.” |