• Get in touch to find out about our enterprise solutions

    * Required Fields
  • Barclaycard

    “Other suppliers were considered but they could not provide the functionality or speed of deployment that we needed”

Posted by Sophie Geering | 24 Aug 2006

Dell’s hot technology

Dell has today announced the recall of more than 4 million laptop batteries over fears that they could overheat and start a fire.

BBC News Logo Computing Logo

There may well have been some data quality issues involved in the manufacture of these batteries (by Sony), but what concerns me is the opportunity for error when checking whether a battery is potentially dangerous or not.  Here’s a shot of the label on my own laptop battery:

Battery Label Can anybody tell me how many times the number and the letter O appear in the code?

[click on the picture to expand it]

I was so uncertain that I tried a number of different permutations, with the following results:

Dell Battery - Recall  

Based on past experiences there is enormous potential for a significant number of these 4 million batteries to be left in circulation.  The website appears to offer no validation of the data entered whatsoever – you can type in anything and it won’t complain.  This is no way to handle a safety recall, especially when the product labelling is so ambiguous.

For anyone that isn’t squeamish, you can read a true story about how a laptop can get too hot to handle at The Register.

Leave a Reply