dn:Director Solution areas: Single View of Citizen, Regulatory Compliance, Business Improvement



dn:Director assists Central Government departments in their implementation of citizen-centric services as part of the Transformational Government programme:

• Improving the effectiveness of your Single View of Citizen
• Effective personalisation of service delivery, tailored to the specific needs and preferences of citizens, improving social outcomes through delivery of the right help and interventions
• Removal of wasted cost and effort generated as a result of unnecessary duplication and avoiding discrepancies
• Improved Tell Us Once performance – births, deaths, changes of address etc – and associated reduction in ‘avoidable’ inbound customer calls via public service contact centres and outbound contacts to assist achievement of the Service Transformation Agreement’s target
• Enhanced service efficiency through effective shared service access to centralised citizen data; reducing risk and improving performance
• Accurate, centralised data (with no need to duplicate or copy data between systems) allows for the implementation of better data security

• Compliance with Central Government regulation
• Improved fitness-for-purpose of all system data allows more accurate compliance reporting to commissions, government regulators, or Ministers
• More accurate reporting to Programme Executives (Tell Us Once, Every Child Matters etc)
• Ability to deliver accurate, real-time Data Quality metrics to Ministers, or as part of the Quarterly reporting for IT-enabled change programmes

• Aiding the success of System Consolidation and Data Migration for Business Improvement
• Enable effective merging of data from discrete silos as part of consolidation of services or IT infrastructure
• Easily combine data from mixed sources, with different data layouts, into a single, accurate, usable resource prior to migration
• Analyse for accuracy, completeness and general fitness-for-purpose
• Improve through cleansing, deduping, parsing etc, and protect it from future degradation with configurable ‘virtual data firewall’

To assess your current data with you, Datanomic would be delighted to facilitate a free 90-minute QuickStats Workshop. Using a sample of your data with the dn:Director profiling and auditing processes, this workshop helps assess potential errors, inconsistencies and inaccuracies in data sets and provides suggestions for ways to fix them to ensure your data is fit for purpose. At the end of the session, we will leave you with a detailed Results Book of findings.

To request a QuickStats Workshop for your organisation, please follow this link to our QuickStats Workshop Request form.