Telecoms
dn:Director Solution areas: Single View of Customer/Asset, Sanctions & PEP Screening, Business Improvement
In an increasingly-competitive telecoms market, providers have to focus on leveraging their data assets to improve operational efficiency, increase revenue and profitability, and also minimise risk. Within telecoms, Datanomic has experience of implementing data enhancement and screening solutions for key industry players such as Deutsche Telekom, BT and Vodafone.
- Customer retention, service optimisation and revenue maximisation through effective Single Views
- Consolidate usage data from multiple services to gain holistic insight into customer purchasing behaviour to allow for improved opportunity analysis such as multi-play link selling
- Minimise data exception errors in the service delivery to the Customer with fit-for-purpose data, to ensure higher quality of Customer Care
- Fit-for-purpose customer data allows creation of Single View of Subscriber, but also consolidated customer usage can be used to deliver an effective Single View of Service to identify potential service or delivery issues, such as redundant product cancellation
- Fit-for-purpose billing and tariffing data blocks customer revenue leakage whilst also minimising call centre calls and payment delays – e.g. accurate combination of pre- and post-pay services
- Combined, cleansed Asset data from multiple (even incompatible) systems provides a powerful Single View of Asset which can be used to avoid excess inventory and untimely, inaccurate service delivery
- Extract asset descriptions from free text format fields, standardise asset values from multiple supplier references, purify inaccurate GIS data, and ultimately minimise data exceptions which could impact on service delivery
- Effective compliance and risk mitigation for Next Generation Services
- New mobile money transfer (MMT) services bring with them legislative restrictions and requirements – ensure compliance with international Anti-Money Laundering (AML) and Proceeds-Of-Crime (POC) legislation with dn:Director Sanctions & PEP Screening solution
- Screen customers, partners and distributors against national and international sanctions lists, Government watch lists (HM Treasury, OFAC), and third-party lists (World-Check, Dow Jones Watch List) to protect against significant financial penalties from regulators and also associated brand damage from transacting with recognised terrorism perpetrators/financiers, fraudsters, money launderers etc
- Gain better leverage of business-critical applications for Business Improvement
- Improving the quality of data within and feeding Product Lifecycle Management, Marketing Information, Business Intelligence and the myriad of other mission-critical applications delivers better operational and strategic insight
- Accurate, real-time data protection through dn:Director’s ‘Virtual Data Firewall’ allows for live data access for such services as online account management and usage checking
From one simple, central application console, Datanomic’s dn:Director enables organisations to unify and normalise data from discrete sources in multiple formats, identifying gaps and repairing issues in the data and instigating automated rules to ensure the integrity of the data going forward.
To assess your current data with you, Datanomic would be delighted to facilitate a free 90-minute QuickStats Workshop. Using a sample of your data with the dn:Director profiling and auditing processes, this workshop helps assess potential errors, inconsistencies and inaccuracies in data sets and provides suggestions for ways to fix them to ensure your data is fit for purpose. At the end of the session, we will leave you with a detailed Results Book of findings.
To request a QuickStats Workshop for your organisation, please follow this link to our QuickStats Workshop Request form.