dn:Director Solution areas: Single View of Customer/Asset, Regulatory Compliance, Business Improvement

• Achieving Customer and Asset insight through accurate Single View solutions
• Deliver ability to achieve a Single View of Bill through accurate, complete and consistent information throughout all services areas, minimising Call Centre contact and payment delays
• Improve debt recovery through accurate addressing data and householding/commercial site sharing analysis
• Use accurate addressing data to also optimise Direct Mail ROI and minimise waste
• Identify and resolve anomalies and inconsistencies in metering/consumption data
• Extract, validate and standardise location reference data from engineer report free text fields, for assets which don’t have traditional address locations
• Resolve inconsistencies of taxonomy/data format for asset data gathered from across the discrete (and often incompatible) systems supporting the various service arms

• Reduce the burden of regulatory reporting
• Ensure accuracy, granularity and auditability of asset maintenance data for the submission of Annual Maintenance Plans to UK regulators
• Fit-for-purpose asset maintenance data enables demonstration of efficiency improvements within predetermined expenditure ranges
• Combine internally-generated data with external reference data sets regardless of the data format our source application (e.g. environmental impact/carbon accounting analysis) with dn:Director

• Improve efficiency of service delivery with fit-for-purpose data
• Ensure the business-critical applications that support each separate service delivery arm rely on fit-for-purpose data via dn:Director’s real-time ‘Virtual Data Firewall’ which intercepts and then rejects or automatically repairs poor quality data
• Improve reliability and trust in KPIs as a result of improved source data
• Enhance strategic planning through improved accuracy of mission-critical application data
• Identify critical points of data degradation and the sources of exception errors, and profile the results to assess training, headcount, or process improvement implications
• Publish real-time data quality performance metrics to the Executive team using dn:Dashboard

From one simple, central application console, Datanomic’s dn:Director enables organisations to unify and normalise data from discrete sources in multiple formats, identifying gaps and repairing issues in the data and instigating automated rules to ensure the integrity of the data going forward.

To assess your current data with you, Datanomic would be delighted to facilitate a free 90-minute QuickStats Workshop. Using a sample of your data with the dn:Director profiling and auditing processes, this workshop helps assess potential errors, inconsistencies and inaccuracies in data sets and provides suggestions for ways to fix them to ensure your data is fit for purpose. At the end of the session, we will leave you with a detailed Results Book of findings.

To request a QuickStats Workshop for your organisation, please follow this link to our QuickStats Workshop Request form.